This Public Offer Agreement (“Agreement”) is made by DRAGONZEN LTD, a company incorporated under the laws of the Republic of Cyprus (Reg. no. ΗΕ 446002, VAT no. CY60003772X, registered address: Andrea Zakou, 13, Star Area 7, Pyrgos, 4534, Limassol, Cyprus), hereinafter referred to as the “Seller”.This Agreement is addressed to any legal entity or individual entrepreneur (the “Buyer”) who accepts this Public Offer. Acceptance is deemed to occur when the Buyer places an order on the Seller’s website, signs an order confirmation, or makes any payment under an issued invoice.By accepting this Public Offer, the Buyer confirms that it has read, understood, and agrees with the terms and conditions below.

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1. Subject of the Agreement

1.1. The Seller undertakes to supply branded goods (the “Goods”), and the Buyer undertakes to pay for and accept the Goods.
1.2. The specific assortment, quantity, price, and delivery terms of each order are defined in the Order Confirmation sent by the Seller and approved by the Buyer.
1.3. Ownership and risk pass to the Buyer at the moment of delivery according to agreed delivery terms.

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2. Rights and Obligations of the Parties

2.1. The Buyer must provide timely approvals of artwork and design files within 1 (one) business day. Delays in approval may extend delivery timelines.
2.2. After the Buyer’s final approval, no changes to design, quantity, or specifications are possible.
2.3. The Seller guarantees that the Goods meet the general standards of the Seller’s country at the time of delivery.
2.4. The Buyer must pay for the Goods in accordance with the agreed terms.
2.5. Each Party must keep confidential all business and technical information obtained in connection with this Agreement.
2.6. The Seller may use images of the Goods in its portfolio (e.g. website, social media) only with the Buyer’s prior written consent.

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3. Delivery

3.1. Delivery terms (Incoterms 2020), deadlines, and shipping costs are specified in each Order Confirmation.
3.2. Claims regarding quality or quantity must be submitted in writing within 10 (ten) business days of receipt, with supporting photos/videos. If no claims are made, the Goods are deemed accepted.
3.3. In case of justified claims, the Seller will replace or supplement the Goods within a mutually agreed period.

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4. Payment

4.1. Unless otherwise agreed, payment terms are 100% prepayment upon order confirmation.
4.2. Payments are made in EUR by bank transfer to the Seller’s account.
4.3. Bank details are indicated on the invoice.

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5. Liability

5.1. The Parties are liable according to the legislation of the Republic of Cyprus.
5.2. For late delivery, the Seller pays a penalty of 0.1% of the value of undelivered Goods per week of delay (max. 10%).
5.3. For late payment, the Buyer pays a penalty of 0.1% of the unpaid amount per week of delay (max. 10%).

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6. Force Majeure

Neither Party is liable for failure to perform obligations caused by events beyond reasonable control (force majeure). The affected Party must notify the other within 15 days.

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7. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the Republic of Cyprus. All disputes are subject to the exclusive jurisdiction of the courts of the Republic of Cyprus.

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8. Contact Details

Seller: DRAGONZEN LTD
Company Reg. ΗΕ 446002
VAT: CY60003772X
Registered address: Andrea Zakou, 13, Star Area 7, Pyrgos, 4534, Limassol, Cyprus
Email: welcome@over-hood.com